Problem-Solving, Opinionated Americans

From Leadership Journal, The African Planter: Nairobi Chapel pastor on mission trips, and working well across cultures. An interview with Oscar Muriu (quoted in Leading Across Cultures: Effective Ministry and Mission in the Global Church pgs 110-111):

Americans have two great things going for them culturally. One is that Americans are problem-solvers. Every time I come to the U.S., I like to spend a couple hours in a Wal-Mart. I find solutions to problems that I never thought of!

The rest of the world, even Europe, isn't so intent on solving inconveniences. We tend to live with our problems… Americans don't easily live with a problem—they want to solve the problem and move on…

The second great thing for Americans is that your educational system teaches people to think and to express themselves. So a child who talks and asserts himself in conversation is actually awarded higher marks than the one who sits quietly.

Those two things that are such great gifts in the home context become a curse when you go into missions. Americans come to Africa, and they want to solve Africa. But you can't solve Africa. It's much too complex for that. And that really frustrates Americans.

And the assertiveness you are taught in school becomes a curse on the field. I often say to American missionaries, "When the American speaks, the conversation is over."  The American is usually the most powerful voice at the table. And when the most powerful voice gives its opinion, the conversation is over.

I tell Americans: "We're going into this meeting. Don't say anything! Sit there and hold your tongue." When you sit around a table, the people speaking always glance at the person they believe is the most powerful figure at the table. They will do that with you when you're the only American. And at some point, they will ask you: "What do you think?"

Don't say anything. If you say anything, reflect back with something like "I have heard such wisdom at this table. I am very impressed." And leave it at that. Affirm them for the contribution they have made. Don't give your own opinion.

Americans find that almost impossible. They do not know how to hold their tongue. They sit there squirming, because they're conditioned to express their opinions. It's a strength at home, but it becomes a curse on the field.

In a sense western missions has been marked by that. But isn't it strange that Jesus not only entered society incarnate at the weakest point, as a defenseless child who needed the care of his host community, but he also told his disciples: "Do not go with money; do not go with a second pair of shoes; go in a stance of vulnerability; be dependent on the communities you visit"? Isn't it interesting that for 30 years he doesn't speak out; doesn't reveal himself; he remains quiet, and only after 30 years of listening and learning the culture does he begin to speak…